Prescriptions

What is a Repeat Prescription?

If your doctor thinks it appropriate you may obtain medicines on a repeat prescription without having to see him/her; they are issued at the doctors discretion and are normally for patients on long-term treatment. However, you will be asked to attend for a review if your condition needs checking. Your medication will also need checking to ensure it is still having the desired effect and no changes to dose or type of medication are required. The date of when a medication review is due is shown on the bottom right hand side of your prescription (the prescription counterfoil).

Medication will NOT automatically be issued where ‘Medication Reviews’ are out of date. Please check the date on your prescription to ensure supplies of your medication are not delayed.

How to order your repeat prescription

  • NHS App
    The easiest way to order a repeat prescription is via the NHS App. You can download this here. Once downloaded you will need to link the app to your medical record. Please email reception if you are having any difficulties with this.
  • PATCHS
    Another straightforward way of requesting repeat medication is via Patchs. In addition, regular prescriptions such as for the contraceptive pill or for minor ailments can be accessed in this manner. Please see the section on Patchs for more information.
  • Online
    Alternatively, you can register for online services. Simply log in to the online portal and visit the medication section. You then tick the prescriptions you want. If the medication you need is not on the list then use the ‘make a custom request’ section and type your request in the box
  • By email
    You can email reception to request repeat medications at conwaymedical.leeds@nhs.net.  Requests for medications that are not on repeat or that require a GP review may be declined.  You might be asked to book an appointment with a GP to discuss the request or to review your medication. 
  • In person
    You can do this by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request. Please put this repeat prescription request in the box on the reception desk.
  • By post
    You can post your prescription slip or written request to us at the practice. You can include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the surgery.
  • Phone
    We are unable to accept repeat prescription requests by telephone.

Electronic Prescribing

Instead of issuing a green hand signed paper prescription, the doctor can now send the prescription electronically to your chosen pharmacist.

This means you don’t have to come back to the surgery to pick up the prescription, but you can go straight to the pharmacist and pick up your medicine.

This works even better if you request the medicine online as it means you can miss out on two trips to the practice.

You can nominate your pharmacy:
– Visiting your regular pharmacy and signing up for electronic prescribing.
– the receptionist at the practice to register your chosen pharmacy.
– You can also change your nominated pharmacy through the online portal under the medication section and then click on ‘change pharmacy’. However, you cannot make the initial nomination online.

Medication Reviews

The doctors at the practice regularly review the medication you are taking. They will sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.

When will my prescription be ready for collection?

We require 48 hours or 2 working days  notice. For example requests made on a Monday will either be  ready for collection on Wednesday after 2.00 pm or submitted electronically to a pharmacy within the same timeframe.

Individual pharmacies should be contacted regarding when medication issued electronically will be available for collection. 

What happens if you are going abroad?

  • If you are going abroad for 3 months or less we will give you a ‘one off’ supply of up to 3x 28-day supply to cover this period
  • If you spend 6 months abroad in any 12 month period we will give you 1 x 28 day supply. This is enough to last you until you can make arrangement to get further supplies at your destination by, registering with a doctor in the county you are visiting or buying the medication from a pharmacy while you are away
  • If you are out of the country for more than 6 months under current NHS guidelines we are obliged to de-register you from our list

Further information on obtaining healthcare whilst living abroad can be found at NHS Choices, www.nhs.uk

Local Pharmacies within the area

For further information on local pharmacies, their opening times and the services provided click here